Q1FY20 Telecom AGR update: BSNL is on a surprise comeback

TRAI announced the Q1FY20 Financial Numbers for all Telecom operators a couple of days back. I have considered the Adjusted Gross Revenue (AGR) numbers for the Top-4 Telecom operators in my analysis. For Q3FY19, Vodafone Idea was No.1 (31.4% Market-share), Bharti Airtel was No.2 (30.7%), Reliance Jio was No.3 (29.2%) and BSNL+MTNL was No.4 (8.7%). Things have changed substantially over the last 2 quarters.

Vodafone Idea was expected to lose some market share as it is undertaking a massive Network Integration exercise since November'2018. This has resulted in Vodafone Idea slipping to No.3 position with 27.2% market share in Q1FY20. Bharti Airtel had lost it's No.2 position during Q4FY19 due to some one-off adjustments. It has now regained the No.2 position with a market share of 29.6%. Reliance Jio has jumped to No.1 position in Q1FY20 with a market share of 30.2%. But all these developments were more or less expected. What is surprising is the fact that BSNL seems to be on a strong comeback. BSNL+MTNL combine had reported an AGR of just Rs.2864 crores in Q3FY19, which jumped to Rs.3546 crores in Q4FY19, which was a Q-o-Q jump of about 24%. BSNL+MTNL combine has managed to post an even stronger Q-o-Q growth in Q1FY20 to improve it's AGR to Rs.4703 crores, which is a jump of almost 33%. This strong growth has resulted in BSNL+MTNL combine's market share improving substantially to 13% in Q1FY20.

If we compare the Q1FY20 numbers with Q3FY19 numbers, Bharti Airtel has managed to increase it's AGR by 5.5%, but lost market share by 1.1%. Vodafone Idea has seen it's AGR dip by 5.5%, resulting in it's market share dropping by 4.2%. Reliance Jio has reported an AGR increase of 13% and a market share increase of 1%. On the other hand, BSNL+MTNL combine has managed to increase it's AGR by 64%, resulting in it's market share increasing by 4.3%. BSNL has managed to post such strong growth entirely on it's own since MTNL's performance continues to be disappointing. It will be interesting to see if BSNL manages to continue to post healthy positive growth in the coming quarters. Over the last few months we have been reading many reports of BSNL delaying salary payments to it's staff due to paucity of funds. Government of India is seriously considering some major boost to BSNL, including handing over of MTNL's operations to BSNL. If this happens soon, BSNL will be able to improve it's services & presence in the 2 important Metro circles of Delhi & Mumbai. This should help to further improve BSNL's quarterly numbers. Let's wait & watch how things pan out in the coming quarters for BSNL.

Coming to Vodafone Idea, the company is expected to improve it's performance from Q2FY20 onwards. It's Network Integration work has progressed well over the previous 2 quarters and the company continues to rapidly Integrate the networks in more & more towers in various circles. Very soon we will see the company increasing it's marketing efforts to spread the word of it's Stronger & Larger Network in several cities across the country. Initially this marketing effort will be more localised, limited to only those cities where the Network Integration work is over and the capacity has been increased. As the company gets closer to achieving the Network Integration work in over 80-85% of it's towers across the country, then we will see Vodafone Idea pushing for large scale advertisements across various mediums. I am expecting this to start before the end of December'2019.

Bharti Airtel & Reliance Jio continue to aggressively market their services across the country & also continue to incrementally increase their coverage & capacity. While Bharti Airtel has started switching off it's 3G network from some locations and utilise that spectrum for 4G service, Reliance Jio is simultaneously working on rolling out it's wireline services on a commercial basis next month. This might reduce some of it's aggression on the wireless front and we could see some slow down in subscriber addition on Reliance Jio's Wireless network in the coming months.

The next data point awaited is the Subscribers data for the month of July'19, which should be released in the 3rd week of next month.

Do Share your thoughts on this report or Views on the points discussed. Awaiting your Comments.

Green-shoots for Vodafone Idea in latest VLR subscribers Data

TRAI recently published the Subscriber base Report for all Telecom operators in India for the month of June'19. While it was widely reported that Airtel & Vodafone-Idea together lost over 4 million subscribers and Jio gained over 8 million subscribers in June'19, there is a lot more that one needs to know. Vodafone Idea alone lost 4.1 million subscribers in June'19, while Airtel's loss was negligible at less than 30,000 subscribers.

The above numbers are for Gross Subscriber base. I don't give too much importance to the Gross Subscriber numbers. The more important numbers to look at are the VLR (Visitor Location Register) subscriber numbers, i.e. the subscribers which were actually Active on the operator's network. This number is what matters more as these Active users are the ones that will generate Traffic as well as Revenues for the company.

Vodafone Idea has been consistently losing VLR subscribers ever since their merger took place in August'18. From over 400 million VLR subscribers in September'18, it is down to 322 million in June'19. A major chunck of this number will be the subscribers who were holding sim cards of both operators before the merger. Another larger number of subscribers leaving the network will be those who were using it as a Secondary sim, only for Income calls, and were recently forced to do minimum recharge of Rs.35 every 28 days to continue availing service.

Till March'19, Vodafone Idea's overall VLR % was over 93, which is a very healthy figure and also in the normal range for both Vodafone India and Idea Cellular, before merger. But over the last 3 months, i.e. by June'19, it has dropped to just 84%. Apart from the above 2 reasons, this drop in VLR % could also be due to the rapid Network Integration work that is going on at hundreds of towers at any given point. Service disruption for some time for several subscribers at so many locations will also affect the VLR numbers for the operator.

If we look at the overall change in VLR numbers for Vodafone Idea since March'19, the operator lost 9.1 mn subscribers in March'19, another 26 million in April'19, 8.6 million in May'19 and 11.2 million in June'19. While these numbers clearly suggest that Vodafone Idea continues to lose VLR subscribers at a rapid pace, there are lot of things worth noting when we look at Circle-wise VLR subscriber number changes. Last night I sat down to note down the number of circles that are losing or gaining VLR subscribers, in different Ranges like 0 to 0.2 million, 0.2 to 0.5 million, 0.5 to 1 million, 1 to 2 million and >2 million. Some very interesting developments can be noted from this Data that I have collated.

Vodafone Idea had reported a loss of VLR subscribers in all 22 circles for the months of March and April'19. Vodafone Idea had lost over 26 million VLR subscribers in April'19, when 11 circles had reported a loss of over 1 million users each. In May'19, things were much better with just 1 circle reporting a loss of over 1 million users and 1 circle even reported a gain of VLR users. The overall loss of VLR users was moderated to 8.6 million in May'19. But the number is again higher at 11.2 million in June'19. But the culprits are just 2 circles: Bihar (4 mn loss) and Andhra Pradesh (2.2 million loss). Apart from this, things seem to be improving for Vodafone Idea as a total of 6 circles have reported a Gain of VLR users during June'19. All these 6 circles (Himachal Pradesh, Kerala, Madhya Pradesh, Mumbai, Punjab and UP (West)) have reported a decent improvement in VLR %, resulting in a gain of VLR subscribers even when their Gross Subscribers numbers are down. What this suggests is that as Vodafone Idea's network integration work results in an improvement in Network's performance in terms of Coverage, Capacity & Speed, we could see more & more circles reporting positive change in VLR % and hence a gain of VLR users, in the coming months.

My take is that the worst in terms of loss of VLR subscribers is behind for Vodafone Idea. Things are set to improve in the coming months. In fact these are very interesting times for the company as we could start seeing first signs of benefits of their Integrated large-capacity network sometime soon, possibly from September'19 onwards. I will keep updating this Data as and when TRAI publishes the Subscriber numbers for every passing month.

Do Share your thoughts on this report or Views on the points discussed. Awaiting your Comments.

How bad is Vodafone Idea's business doing?

Vodafone Idea Ltd. announced it's Q1FY20 Results about 10 days ago. Before the announcement, it's share price was trading close to Rs.10 levels, resulting in a Market Cap of just about Rs.28,000 crores. This in itself was ridiculous valuations for a company that still is India's No.1 or 2 mobile operator with over 300 million active users.

After the result announcement, Vodafone Idea's share price has crashed and is now close to Rs.5 levels!! That means it's Market Cap is just about Rs.15,000 crores now. This is an even super-ridiculous valuation. Now the big question is: Are things really so bad with the business of Vodafone Idea? Or is the market writing-off it's chances of survival too early?

Let's put some things in perspective. In 2017, when Vodafone India and Idea Cellular announced their decision to merge, they were the No.2 and No.3 mobile operators in the country, with each having a subscriber base of between 180 to 200 million. By the time the merger was approved in July-August 2018, they together had over 400 million subscribers. It was widely expected at that point that atleast 20 to 30% of their subscribers could be common, holding sim cards of both Vodafone & Idea. That means about 40 to 60 million subscribers of Vodafone, could also be having Idea sim card in their Dual-sim phones. Hence it was obviously expected that most of these subscribers will stop using either 1 of the two sim cards after the merger of the two operators.

Now look at the table alongside. The merger was formally concluded on 31st August'2018. By the end of that quarter, it's VLR (active) user base stood at just under 403 million, which started dropping at a faster and faster pace over the next 3 quarters and now stands at 322.4 million. That means Vodafone Idea has seen a drop of nearly 20% of it's active users base, most of it after Q3FY19. This should have resulted in a significant drop in the company's revenues. But if you look at the Total Income figures from Q3FY19 onwards, there has been barely a drop of about 3% till now.

What does this indicate? It clearly indicates that most of the 20% users who exited the Vodafone Idea network during the last 3 quarters, were not generating any revenues for the company. Isn't this good that the free-loaders have been removed from the network?

Now let's look at the other developments: Post the merger getting officially effective, the company had a massive task at hand, which was to integrate it's Networks, it's Administrative offices, it's Retail units, it's Staff, it's IT Systems, etc. After a couple of months of planning, the integration activities must have started sometime in November or December'2018. The biggest one of these to Integrate the Network sites & combining the Spectrum resources. This alone will take about 18 to 24 months to complete as they will have to physically do the integration activities on about 2,00,000 towers.

During this Network integration work, the Quality of Service certainly must be getting affected in regions where it is being undertaken at different points of time. Hence the company has not been aggressively marketing it's services to attract newer users on it's network. It is just trying to hold on to it's revenue-generating users. And I think it is doing a very fine job with it as it's Revenues are pretty stable even during this massive Network integration activities.

Once the company will have finished integrating & upgrading the networks in most of the Urban areas or high-population regions across the country, I am expecting the company to get lot more aggressive with it's marketing. At that time the company will have lot more capacity & coverage to offer to all it's old & new users. I think that point is still a couple of quarters away. Possibly during Q3FY20 or Q4FY20 is when Vodafone Idea is expected to get aggressive with it's marketing efforts.

Even with limited marketing efforts, Vodafone Idea has managed to increase it's 4G user base from 66 million to 85 million over the last 3 quarters. It's pace of growth is certainly slower than that of Airtel, but we cannot ignore the fact that Airtel is going full throttle with it's advertising & marketing efforts, while Vodafone Idea has curtailed the same till it's network is ready to offer better coverage & quality of service. The Total Data Volume on the network is increasing at a pace faster than the increase in number of 4G subscribers, reflecting the fact that each user is now consuming higher quantity of Data and the network is also able to offer the same. In the coming quarters, when the 4G user base is set to grow at a faster pace, we can expect to see the Data Volumes to grow even faster. Voice Minutes on the other hand are reporting a de-growth, mainly because of exit of many voice-only and that too incoming-only users from the network. The average voice usage per user is actually reporting an increase.

Going forward, I am expecting the consistent drop in VLR base, Quarter after quarter, since the last few quarters, to start reversing, possibly from Q3FY20 onwards. Even in Q2FY20, the drop in VLR base will be very small. Once the VLR numbers get steady, Vodafone Idea will start reporting some decent growth in it's Revenues on the back of increase in proportion of 4G users. Vodafone Idea's EBITDA margin currently is about 15 to 17%. I am expecting this to improve to about 22 to 25% in the next few quarters, mainly because of reduction of operating costs due to closure of more & more duplicate network sites of erstwhile Vodafone & Idea. By the end of this fiscal, most of the one-time costs in terms of compensations & penalties towards early termination of rental agreements with various Tower companies, will also be over. Then we will see massive change in the Net Loss figures reported by the company. From the current Quarterly Net Loss figures of over Rs.4,500 crores, we could see the figure drop to well under Rs.1,000 crores, possibly from Q4FY20 or Q1FY21.

Considering all these factors, do you think Vodafone Idea's business is doing so poorly to deserve a Market Cap of just about Rs.15,000 crores??

Do Share your thoughts on this report or Views on the points discussed. Awaiting your Comments.

Rise in Telecom tariffs: When can we expect it?

Reliance Jio has been dictating the tariffs in the Indian Wireless services market, ever since it launched it's services in middle of 2016. Reliance Jio first introduced trial services sometime in April 2016, but to avail the FREE services one had to purchase their LYF branded handset. Then later in August 2016, Jio started offering it's 4G sim cards for FREE usage for users of 4G handsets from select brands. And finally on 5th September 2016, it opened the gates for everyone to walk into a Jio store & get a Jio 4G sim, which came bundled with FREE usage till the end of December 2016, which was further extended to 31st March 2017.

At that point, i.e. end of March 2017, Reliance Jio had managed to add over 100 million users on it's 4G-only network. Airtel had over 300 million subscribers and Vodafone + Idea had over 400 million users on their respective networks. It's been little over 2 years since then. Reliance Jio's user base has shot up to over 300 million, that too all 4G-only subscribers. Airtel's user base has marginally shrunk to little under 300 million, which comprises of 95 million 4G users, 25 million 3G users and the rest nearly 160 million 2G users. Vodafone-Idea's user base has shrunk much more to about 320 million, comprising of 85 million 4G users, 25 million 3G users and 210 million 2G users.

Coming to tariffs, Reliance Jio launched some very aggressive tariffs in April 2017. They just removed the concept of counting talktime in terms of minutes or rupees or the concept of Roaming & STD calling and Data usage in terms of MBs or GBs per month. Everything came Unlimited for a fixed fee. The most popular plan for Smartphone users on Jio network is the Rs.399 plan, which comes with a validity of 84 days, which translates into an ARPU of about Rs.140 per month. But now a large portion of incremental users joining Jio network are the Jio Phone users, which have generate a lower ARPU of possibly under Rs.100 per month. Reliance Jio's overall ARPU for June 2019 quarter stood at about Rs.122 per month. This is with an Average Data usage of over 10 GB per user per month and Voice usage of over 650 minutes per user per month.

Bharti Airtel, Vodafone & Idea Cellular enjoyed healthy ARPUs in the region of Rs.175 to 200 per month back in 2016. The Average Voice usage used to be about 450 minutes per user per month and Average Data usage per Data customer was under 1 GB per user per month. After launch of Reliance Jio's services & tariff plans, all these incumbent operators have been forced to introduce tariff plans that are almost in line with those of Jio's plans. But only about 30 to 40% of their users consume Wireless Data. Hence they do offer specific plans for their Voice-only users as well. The years 2017 & 2018 were periods of adjustment for these operators as well as their customers. Almost all of them have shifted to these newer Unlimited Plans or Voice-only plans, resulting in massive drops in ARPUs for these incumbent operators. Bharti Airtel's ARPU for June 2019 stood at Rs.129 per month, which is the best amongst all these operators. Vodafone-Idea's ARPU stands at just Rs.108 per month, the lowest amongst the 3 operators.The significant difference in ARPUs of Airtel and Vodafone-Idea clearly suggests that Airtel has better managed to upgrade it's users to the newer tariff plans and a higher proportion of Airtel users are using it as their Primary sim, compared to that of Vodafone-Idea.

The significant drops in ARPU of the incumbent operators has happened alongwith huge increase in Average usage per customer. The average Data usage per 3G/4G Data customer per month has shot up to about 10 or 11 GB per month. Even the average voice usage has jumped to over 650 minutes per user per month. After falling for several quarters since middle of 2016, the ARPUs of Airtel and Vodafone-Idea have finally started improving over the last couple of quarters. This increase is because of increase in number of 4G users, which are consumers of Wireless Broadband services. Both these operators will

now focus on upgrading their 2G/3G users to 4G networks. Currently only 26% of Vodafone-Idea's total users are on it's 4G network, while the proportion for Airtel is at 34%. Hence both operators have huge scope of improvement here. Both of them will be aiming to have 150 million users each on their 4G networks by the middle of 2020. This will help them improve their ARPUs by atleast 10 to 15%.

Tariff Increases: I think the tariff increase will depend on the capacity congestion on Reliance Jio's network. The operator continues to add millions of new users every month, but there is not proportionate increase in it's traffic handling capacity. This is certainly affecting it's quality of service in many regions. I myself was a Jio customer from May 2016 to June 2019. But I faced huge issues in terms of slow Data speeds for many months at my place, before I finally ported out to Idea 4G. I am sure there will be many more people like me who might be porting out of Jio because of poor Data speeds at their place. I don't know what Jio's management has in mind, but I would certainly have considered reducing the Data usage limits on the existing plans and introduce newer plans for those requiring higher usage at slightly higher price points. This should help improve quality of service for Jio and also boost it's profitability.

Any tariff changes done by Jio will be quickly reciprocated by Airtel and Vodafone-Idea. Even a 5 or 10% increase in prices of existing plans will do wonders to improve the financial health of these struggling operators. Now the BIG Question is: When will we see some increase in tariffs? I think that day is not very far. We could see first signs of tariff increases anytime in the next 6 to 8 months. By then Jio will be much closer to it's target of having 400 million users on it's 4G network. Let's wait & watch. But I would certainly expect and like to see the ARPUs of all these 3 operators stabilise in the range of Rs.125 to 150 per month. This will help them make some money and also allow them to offer decent quality of service to their users.

Do Share your thoughts on this report or Views on the points discussed. Awaiting your Comments.

What next for Vodafone Idea?

Vodafone-Idea announced it's Q1FY20 Results last week, where it reported a small de-growth Q-o-Q in Total Income. And the market punished the stock with a collapse of over 25% the very next day. Bharti Airtel announced it's Q1FY20 Results this week, where it reported a small increase Q-o-Q in it's Revenues from India Mobile business. And the market rewarded it with a big 7% jump in share price the very next day.

At yesterday's closing price of Rs.6.35 per share, Vodafone Idea Ltd's Market Cap stands at about Rs.18,250 crores. On the other hand, with a share price of about Rs.347, Bharti Airtel's Market Cap stands at about Rs.1,78,000 crores, which it nearly 10 times that of Vodafone Idea Ltd. Isn't this a ridiculous situation?

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I know that Bharti Airtel is not just about India mobile business. It has operations in Africa and few other South-East Asian countries. In India too it has presence in many other telecom & media related businesses, which helps it de-risk it's growth dependence on the India Mobile business. But if we look at the numbers per se, Bharti Airtel's Consolidated Total Income is less than 2 times that of Vodafone Idea. Even it's EBITDA is just about 2.2 times. Then why is the Market Cap nearly 10 times. If we consider Bharti Airtel's growth outperformance compared to Vodafone Idea over the recent couple of quarters, it would be fine to give Bharti Airtel some valuation premium. A Market Cap of 3 or 4 times that of Vodafone Idea would have been fine, but not 10 times.

I am not saying that Bharti Airtel is expensively valued. I am saying that Vodafone Idea's valuations have reached ridiculously low levels. How can the market ignore the fact that Vodafone Idea still has over 300 million active subscribers and now after combining forces, it has the largest pool of liberalized spectrum amongst all the Mobile operators in India. Since the last 6 to 8 months, Vodafone Idea has been working on integrating it's network & spectrum resources. With nearly 2,00,000 towers in use, it will take Vodafone Idea another 8 to 12 months (or little more) to complete the network integration task. But once done, Vodafone Idea will have Data traffic handling capacity far higher than both Airtel & Jio.

Since the month of November 2018, when Vodafone Idea actually started working on integrating the networks of Vodafone India and Idea Cellular, it has been far less aggressive on the marketing & advertising front. It's first priority was to take down equipment from overlapping regions, which would have helped it save on operating costs substantially. And the time lag between taking down one set of equipment and then combining the spectrum resources on the other set of equipment, definitely must have resulted in drop in quality of service for subscribers of both Vodafone & Idea in those regions. Which in turn would have resulted in drop in subscribers and revenues from those regions.

By the end of June 2019, Vodafone Idea is said to have already removed one set of equipment from nearly 38,000 of the nearly 73,000 overlapping sites/locations. I am sure that the company will try & integrate it's spectrum resources at the earliest on towers that are serving high-population density regions or high-revenue generating regions. This will boost it's network capacity first in areas that matter the most. I am expecting Vodafone Idea to finish launching it's integrated network in all urban areas by the end of Q3FY20. Once it covers more than 50% of the urban areas or high-traffic areas, with it's Integrated network, Vodafone Idea will get more aggressive with it's marketing & advertising activities. It's main focus then will be on increasing it's 4G subscriber base count.

As we can see from the charts alongside, Vodafone Idea started falling behind Bharti Airtel in terms of 4G subscriber base count from Q3FY19 onwards. That's when the company started working on shutting down duplicate network sites & then integrating spectrum resources. Q4FY19 and Q1FY20 were expected to be the worst affected. Now that pain period is over. From Q2FY20, the company will start seeing improvement in network performance, region-by-region, which will result in improvement in 4G subscriber and Data traffic growth. In fact I won't be surprised if Vodafone Idea starts outpacing Bharti Airtel on these two counts from Q3 or Q4FY20 onwards, mainly on the back of wider 4G coverage and higher Data handling capacity, by then. It will be a very interesting battle and I am expecting it to start in a true earnest from Q3FY20 onwards.

Both Airtel as well as Vodafone-Idea would like to have 50% of their total subscribers, i.e. about 150 million users, upgrade to 4G services by the middle of next year. Airtel currently leads with 95 million 4G subscribers as compared to 85 million for Vodafone-Idea. But it will be very interesting to see which one of the two reaches 150 million 4G subscribers mark first or which one of the two is leading by the end of June'2020. I would like to place my bets on the dark horse, Vodafone Idea. Let's see if my estimates & expectations do turn out to be true.

Do Share your thoughts on this report or Views on the points discussed. Awaiting your Comments.